Sender behaviors are tracked in real time. The sender's reputation is weighed during the filtering process.
Using spam traps around the world we are able to detect new spam attacks as they occur and adapt to them instantly.
Never miss an important email. All spam is stored in a searchable quarantine.
The process usually takes less than 5 minutes to get set up! In fact, you don’t even have to tell SpamHero what email addresses on your domain are valid. During your trial period, SpamHero will auto-learn what email addresses on your domain are valid.
Unlike other spam filtering systems that rely on fancy algorithms that spammers can easily defeat, SpamHero's rule based system features million of rules that are constantly updated and maintained by live superheroes and robots 24/7.
Like other spam filtering solutions, we use popular virus scanners to help block viruses. These scanners do catch some viruses, but we have added our own detection systems that watch for patterns and automatically block new viruses hours before commercial virus scanners have been updated.
A “false positive” is when a good email is blocked by a spam filter. While other spam filters use automated systems to “auto-learn” spam, a process that is prone to errors, SpamHero’s rules are carefully engineered to ensure that only real spam is blocked.
Rather than just deleting spam that is blocked, all spam is placed in an easy-to-use domain-wide quarantine where it can be viewed by you, further ensuring that no good email is ever lost. Optionally, you can set up a separate quarantine for each user on your domain.*
Our geographically diverse cloud based filtering runs on hardware that we own and manage. Or, to explain it without the cliche terminology, every customer domain is assigned to redundant servers in multiple geographical locations to ensure reliable email delivery.
Other services charge extra for every email address on your domain, or require you to set up a separate subscription for each of your domain aliases. With SpamHero there’s no limit!*
If your mail server goes down, our service will automatically hold your clean messages until your mail server is back online. Mail is automatically held for up to 30 days.
Try emailing our 2nd level support team... They really know their stuff! All support emails are answered the same day on business days. Or, if you’re in a hurry, and your questions are pretty basic, our 1st level phone support staff is available 24/7.
We provide 30 days of delivery logs for each clean message so that if a message goes missing, you can easily track it down.
Add cloud based spam filtering to your service offerings today with our private label reseller program! It's a snap to set up your customer mail quarantine and control panel with your own branding. SpamHero works completely behind the scenes so that you're the only hero your customers ever see.
*See pricing and features for a complete list of features and for pricing details on extra quarantine user accounts and high email volume domains.