If you use SpamHero with SmarterASP.net or another SmarterMail email provider:
- Following the normal SpamHero setup steps
- Enable the SPF Workaround feature in SpamHero by going to:
Settings > Filtering policies > SPF delivery workaround > Enable
If you skip this step, email delivery will fail for certain senders with the following error:
554 Sending address not accepted due to spam filter (in reply to MAIL FROM command)
If you encounter this issue, you can have email re-delivered after you enable the SPF delivery workaround feature by following these instructions:
View or re-queue messages that failed to deliver