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Using SpamHero spam filtering with SmarterASP.net or SmarterMail

If you use SpamHero with SmarterASP.net or another SmarterMail email provider:

  1. Following the normal SpamHero setup steps
  2. Enable the SPF Workaround feature in SpamHero by going to:

    Settings > Filtering policies > SPF delivery workaround > Enable

    If you skip this step, email delivery will fail for certain senders with the following error:

    554 Sending address not accepted due to spam filter (in reply to MAIL FROM command)

    If you encounter this issue, you can have email re-delivered after you enable the SPF delivery workaround feature by following these instructions:

    View or re-queue messages that failed to deliver
Last updated June 8, 2026