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Setup valid email addresses for your domain

There are four ways to add new email recipients:


Or, if you want each user to have their own quarantine login, the following articles may be helpful:

How do I setup Quarantine Users?

Can I add quarantine users in bulk?

 


Using the Catch-all feature

When service is first activated on a domain, the catch-all feature is enabled by default, meaning you don’t need to manually add email addresses.

If the catch-all is later disabled, we’ll automatically detect valid addresses based on past email activity and add them to the Detected tab on the Settings > Email Recipients page:


You can move detected email addresses to the Approved or Invalid tabs by selecting one or more addresses and clicking the corresponding button:


Email addresses do not need to be moved to the Approved tab to be considered valid. However, addresses marked as Invalid will be blocked, and future emails sent to them will be rejected.

See The Catch-All Feature for more information.

 


Manually adding email recipients

Email addresses can be manually added by going to the Settings > Email recipients page and clicking the Add recipients button:


You can also add email recipients in bulk by entering each email address, separated by commas in the entry box:



 


Using LDAP sync

See: Using Active Directory Exchange or LDAP to set up valid email addresses.


Using Azure AD sync

See: Using Azure Active Directory to set up valid email addresses.

Last updated March 5, 2025